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Recent Reviews
Embrace - State Based Premium Increases
I have recently had a 117% premium increase from Embrace. One of their justifications was the state I lived in, CA. I’m curious what other states have had such egregious increases ( regardless of company).
my carrier - Does loyalty matter?
I have had a commercial policy with the same carrier for 13 years under my ownership, but as far as I know my parents and grandparents have used the same carrier since the 1970s.
Does this matter? Is a claim a claim and you get dropped or treated the same as anyone else that just signed on with them last year?
I called my carrier and wanted to talk to my underwriter to verify my agent is actually trying to implement the changes i have asked for.
In the past my last broker lied to me about putting in for higher fire coverage, and how I caught them was by calling my underwriter.
This time when I called I got someone in member services but she wouldn't transfer me and was super passive aggressive, laughed at me etc. I want to actually use a company that's not hostile to me trying to verify if my agent is actually doing what they say.
Long story short after what I believe is 49 years with one company I want to know if it's worth staying or if it matters?
Chubb - Earned premium after policy expired -- advice please!
Hi there. Last year in April 2024 I bought small business insurance through Chubb because a client job required it. I paid the annual amount in full at the start. When the year was up in 2025, I didn't renew. They sent multiple bills and I didn't respond because my client was vacillating about continuing the project and I didn't want to spend the money if I didn't need to. Then they sent a notice saying that the policy was canceled, which I expected given I had not paid. But they kept sending bills and emails and it was annoying so eventually I replied that I was not intending to renew, I understood the policy had expired, and if I decided to re-insure, I would be in touch. All of a sudden they came back with a new amount for "earned premium" from the time the policy was canceled for non payment until the time I told them I wasn't planning to renew. Is this standard and normal? To be clear, I paid the full annual amount up front, and just didn't renew the policy by paying for a second year.
Their explanation:
We apologize for any confusion. There appears to have been a ceding issue on the non-payment cancellation. Therefore, the cancellation effective date is 6/4/2025. The earned premium is the premium amount from the coverage effect date of 4/2/2025 to the cancellation date since the policy cancelled due to non-payment.
Can someone advise if this is normal? It's not a huge amount and I can suck it up, but it feels crooked to me because I presume if I had tried to make a claim after the first year was up without having paid, they would not have covered me.
my insurance - Hit by someone and they’re falsely accusing me of causing the wreck
So someone hit me yesterday on the highway, totalled my car and injured me pretty badly. Since I was hurt the officers rushed me into an ambulance before I could exchange information. one of the officers told me that he could provide me with the other drivers information after I got care and he gave me his card to call him, it has the case no. as well.
Now today I call, they’re telling me that they cannot give that information out until the crash report is done and that they’re waiting on a signature. So I’m stumped, but like ok, I’ll just keep checking and then I’ll file.
AND THEN as soon as I get off the phone I got a call from *my* insurance. The driver that hit me, somehow has my insurance and information and he filed a claim against my insurance. Basically saying my story exactly, trying to claim I hit him. What can I do from this point? I could try to hire an attorney, but without having his information I’m stressing that I’m going to get screwed. 😭
Progressive - Is This Normal?
I’m 20 Male, In California, 2 years driving record with a Clean history.
I’m buying a New Ford Maverick 2025 XLT and looking for insurance but I keep getting quoted around $2300 total for ONLY 6 months. This seems insane I know my age and new car and more plays a role, but even then it seems absurd how much it is for just 6 months not even an annual term.
Is there anything I can do, or people that might offer me better prices or discounts. I’ve tried most companies and feel as if I won’t get anything better then $2,100 from Progressive.
Progressive - Home Insurance Claim-Contractor ghosting
Context: Hail Storm on May 3 2024 and it damaged my roof, siding, and gutters. Filed claim with my insurance company Progressive. Progressive approved full roof repair, replacement of gutters, but only approved replacement of siding on 1 side of my house. On the siding my home policy didn’t offer matching so Progressive is only paying to replace 1 side and says to patch damage siding on other sides of my house with siding that will be taken down.
Signed contract with roofing company on June 7 2024 for them to do all the approved work. July 2024 the roofing company replaced my roof. Since then, they have not returned to place my gutters and do the siding. I’ve called the roofing company at least once per month to follow up and they say I’m in their Que and they’ll get to it when they get to it.
Roofing contractor says insurance companies give 2 years after claims are filed to complete work. Can someone confirm if this true/accurate? What other options do I have? Can/Should I file a complaint with BBB?
State Farm - Passenger in accident
I was in the backseat of my friend’s car who was at fault in an accident. I ended up going to the ER to get checked out (CT scan, no findings) and Chiropractor (X-rays done, MRI to come later). Got a lawyer to help with PIP since this is my first accident and idk what’s going on. My friend is pissed saying I’m suing her and going to make her monthly go up hundreds of dollars due to the claim my lawyer made against her insurance. That’s not the case, right? State is FL.
AAA - Cancelled my AAA car insurance
I had to get a new car unexpectedly in April. My AAA car insurance period was Feb-Aug. Called them on April 7 to let them know I got a new car and the premium was crazy, but you can't drive without insurance so I kept it. Shopped around and got a new policy for much cheaper starting May 1. Called and cancelled AAA and the agent said I might get billed a cancellation fee. NBD I thought. Nope. My pro-rated term premium was $840. My payment due after cancelling was $310! The math ain't mathing. $840 for coverage from April to August comes out to $168/ month. I wasn't even covered by the new rate for a full month. I've already called and the agent just said its a combination of things like the short rate and cancellation fee, but she can't give me an itemized breakdown of charges. Anyone got any advice? Is there a way to get out of paying this or at least getting them to come down?
Healthy Paws - Healthy Paws no more - 433% rate hike
Normally don't rant except to the company themselves and my circle, but this deserves public comment. We've had insurance for our dog since she was 8 weeks old with Healthy Paws, and she's now 9. Monthly rates have steadily increased and most recent was $86.06. **JUST RECEIVED NOTICE OF INCREASE TO $372.77 PER MONTH!!** Mind you, this is a healthy dog. In 9 years I think we had one small claim. Buyer beware.
Embrace - Pet insurance that actually covers hereditary conditions?
I just dropped Embrace pet insurance. My dog has a soft palate and breathing problems which are hereditary. The woman on the phone said they do cover hereditary conditions as long as it wasn't something that was detected before the policy began or after the waiting period, because then it gets listed as a pre-existing condition, which no pet insurance covers. I'm so confused. If the condition is hereditary then of course it was detected early on. I've literally spent 10k on vet bills for my dog (who's only 10 months old) and I've never been reimbursed fot a single thing because everything she went in for is considering "pre-existing", whether its seizures, bladder issues, bowel obstruction, or anything related to breathing. She gets aspiration pneumonia like every 2 months because she throws up and then it goes back into her lungs and then I have to pay for x-rays and give her antibiotics. The waiting period for it to not be considered pre-existing is 180 days. That's just not possible in her case. Literally the only way I'd ever be reimbursed for anything is if she broke a leg or something. Is there any pet insurance that will cover hereditary health issues without listing them as pre-existing? Do I just go to a different vet and not give her insurance info from her previous vet or what? Her vet bills are becoming unaffordable at this point. Just at a loss of what to do. Anyone who can give me advice would be greatly appreciated. Thank you.
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