Trupanion is a good pet insurance for peace of mind and emergencies. However, they still need to work on coverage. I find it disappointing that exams arnt covered, taxes, and wellness procedures arnt covered. I would think they would want to promote prevention.

Signed up for Pet Insurance through my Employer. I choose Accident and Illnes Insurance. My dog had a anal glanz infection and later Breast cancer for a total of like $800 dollars. After months of delaying tactics and constantly asking for medical records even when i gave the the Animal Hospital address and detailed bill they finally denied the claim saying the Anal glanz is an exception to there policy and the breast cancer must have been there before i got thew insurance. I involved HR Department from my company and there have been several incidents with delaying until the consumer gives up bothering. This insurance is not worth the time and or money. Bad Insurance.

Premium doubles in one year knowing other companies won’t cover preexisting conditions. It’s a trap So I contacted Fetch again following their response. My premium went from $309 to $680 per year. I requested a quote if I lowered cap from 15k to 10k. No change in premium. They say if you have a small breed dog that develops allergies, by age 4 their premiums could double.

My premium went up 40% this year. No claims, no interaction with embrace. Sure, my dog’s a year older but 40%. Not happy. Stay away!!!

The reimbursement is only half as much as I paid.

I had a policy that was cancelled after 8 years, which I loved. I asked about a new policy and none are offered w illness. I think that it’s important coverage to have. Please reconsider your policies

After four years of constant but reasonable increases (from $31 to $62), current year renewal for a healthy 6 year old 55lbs dog went from $62 to $97. An otherwise great company that I would have stuck with and often recommended ruined by idiotic decisions - note the numerous complaints here and on other social media platforms like Reddit.

After being a member for eleven years suddenly it’s extremely difficult to submit a claim. They make you jump through a bunch of hoops now making it totally inconvenient.

Impersonal online application with no policy coverage options explained or follow up call from an agent. Will try this out for the year.

Price is the only good thing about my Pets Best policy. Everything else is terrible, especially trying to get paid for claims. I have a diabetic cat and have to submit claims for him regularly and it's a nightmare.