If I could leave 0/5 stars I would. Nationwide will find anyway to NOT cover whatever expense for your pet unless you started pet insurance as soon as you got your pet and your pet doesn't have any vet visits outside of wellness visits.

Waste of money. They only offer coverage on emergency care and do not cover any preventative care.

I bought my policy when my dog was a new puppy and the company was called Petplan. The initial monthly premium was reasonable and affordable. I am glad that I had insurance because my dog ended up having significant problems with skin allergies and his liver. Accordingly, my premiums have increased (currently $177 per month). Last week, I was notified that the monthly premium will be $324 (almost $4000 per year) to insure my dog for no more than $15,000 per year (70% reimbursement, $500 deductible).

None

Gimmick is to sucker you in with "High Service options at low prices", only to continually raise your bill $40-$50 a month with ZERO explanations (NO claims have been made AT ALL) and then when asked why, you receive a rudely worded email blaming the "economy"

Scammers. Can’t cancel policy because of « connectivity issues ». Impossible to cancel afterwards. Recommend avoiding

I have paid into this pet insurance for a year recently. I visited the vet for the first time for a wellness check for both of my kittens. I have the complete care coverage and the preventative basic and it says no wait time and you don't have to meet a deductible for the wellness check. I paid $300 out of pocket because you have to pay out of pocket before they reimbursed you. Which if I would have known I was going to be denied both claims and had to fight them and still fight them after paying a year into the insurance I would have not put myself dead broke for the month I would have financed better....I would have never paid into this scam. only for them to fight me over. $90 on one and $70 on the other is disgusting They should be ashamed of themselves. It's a rip. So basically I'm paying out of pocket regardless and I would have paid out of pocket without paying a Year's worth of fees. So I'm actually out a s*** ton of money.

Policy sent via mail on some unspecified future date? I got a $23,000 credit card in 5 minutes online. A $6 dollar monthly insurance policy for a dog should be just as fast.

This is an easy company to work with. They are reasonable in their expectations and explanations.

I had a great experience with Dr. Hall—she was compassionate, knowledgeable, and clearly cared about my cat's well-being. Unfortunately, the overall service from Dutch has been disappointing. I ordered a prescription three weeks ago and still haven’t received it. When I tried to follow up, I was met with delays and unhelpful responses.