Warning! Be prepared for steep jumps in premiums as your pet ages & has more health care needs. We are long-time customers of Healthy Paws pet insurance & just got notice our premium is going to jump from $146.71 to $1,210.83 a month. That’s an increase of 725%. Assuming this unbelievable jump in cost had to be a mistake, we contacted Healthy Paws & this was their response: “In the face of steeply rising costs and other veterinary industry developments in WA, after careful consideration, Healthy Paws will be replacing your current pet health insurance coverage...” Even though vet prices may be increasing, that does not justify a 725% increase in premiums. We believe our aging dog, who had cancer surgery this past year, is no longer profitable enough for Healthy Paws. This appears to be a pet insurance company that pushes out dogs as they age & need more frequent vet care. It looks like their focus on profits outweighs their compassion for pets & their owners.

I initially thought it was a coincidence, but after posting a negative review about this insurance company, I quickly noticed an influx of positive reviews with suspiciously generic names. Now, same thing is happening to knew negative reviewers. It feels like they are artificially boosting their reputation. Very disappointed with their practices.

Filed claim and didn’t get an option for direct deposit so have to wait a week for them to mail a physical check.

Horrible insurance, if you can even call that. they declined two previous claims and paid about 30% if the last claim fir a condition that was not pre-existing.

Angelica was passive aggressive with me when I tried to gain clarity about her response. I don’t appreciate her attitude for no reason.

Was able to use Trupanian while checking out at the vet office. Like how fast the process went. I was disappointed that one pays around $40+/month for the pet insurance, and for the vet visit, Trupanion only paid around $60.

I changed insurnce companies from Hartville to Spot thinking I was going to save money. I'm not due to the coverage that isn't there. I am thinking seriouly of going back to Hartville due to just a few more dollars I can get better coverage.

12 years of paying premiums for two dogs, never had a claim paid even after getting everything they asked for.

My claims take 30 plus days even when I upload invoice and soap notes. Also, have claims denied with sufficient explanation. Have 2 dogs, 6 claims and only 3 approved. Terrible customer service. Going back to Spot.

Be aware of pre existing conditions clause. One bout of diarrhea within one year will exclude anything diarrhea related for one year. Typical insurance game.