I can’t get a copy of my policy. Absolutely ridiculous and I’ll shop for another insurer.

I can't say enough good things about Healthy Paws Pet Insurance. I have been insuring my cat Skylar since 2017. They have great customer service personnel who really care about animals. They process claims in a timely manner. Recently my cat had to be in the hospital for 5 days with a medical condition. I submitted my claim on a Saturday, they processed it on Monday and I had my reimbursement through direct deposit on Tuesday. Having them in my corner helped the stress of the whole situation. They are truly the best.

horrible company that will legitimately trick you, and they will do this in a moment when you alredy under stress.

I am yet another person who found this company due to the T-mobile promotion who did not use their service and wasn’t aware I was signed up for the $99 renewal.

Terrible company, did a trail with T-mobile and everytime I tried to use the service they recommended I reach out to a local vet because they can't give prescriptions in my state (CA). So no point in having the service.

I paid $99 for a year subscription. I tried using it a few times and was not happy with the service at all. I called within days to cancel and they would not refund the subscription. They truly do not stand behind their product. Not an honest company. Please do not make the same mistake that as I did.

Complete scam. Had a one year free membership through T-Mobile Tuesday which adds itself to your apple subscriptions which i canceled within a week of starting it last year. And i find a charge on my account yesterday fro 99$. As a disabled gentleman who already has an insurance for my working dog. I can not afford this as i am on a limited income and they claim i had to cancel on the app. So their scam is if you cancel on apple subscriptions, which is all you need to do, and somehow don’t know that despite deleting the app, you have to find a way to cancel within the app, they will charge you anyway

Pumpkin is a scam! They would not pay for an ear infection b/c they said it was a preexisting condition! Don't waste your time or money with this group! Look somewhere else for honest service.

This is my first experience. As I have questions now since my first claim was not properly handled. I need to educate myself

Love Healthy Paws pet insurance. I have been a customer for over 8 years and never had a problem. Very quick to process a claim and always there to answer any questions. If you are thinking about insuring your pet, this company is the way to go. Thanks Healthy Paws!