horrible company that will legitimately trick you, and they will do this in a moment when you alredy under stress.

I can't say enough good things about Healthy Paws Pet Insurance. I have been insuring my cat Skylar since 2017. They have great customer service personnel who really care about animals. They process claims in a timely manner. Recently my cat had to be in the hospital for 5 days with a medical condition. I submitted my claim on a Saturday, they processed it on Monday and I had my reimbursement through direct deposit on Tuesday. Having them in my corner helped the stress of the whole situation. They are truly the best.

I can’t get a copy of my policy. Absolutely ridiculous and I’ll shop for another insurer.

I paid $99 for a year subscription. I tried using it a few times and was not happy with the service at all. I called within days to cancel and they would not refund the subscription. They truly do not stand behind their product. Not an honest company. Please do not make the same mistake that as I did.

Terrible company, did a trail with T-mobile and everytime I tried to use the service they recommended I reach out to a local vet because they can't give prescriptions in my state (CA). So no point in having the service.

I am yet another person who found this company due to the T-mobile promotion who did not use their service and wasn’t aware I was signed up for the $99 renewal.

Complete scam. Had a one year free membership through T-Mobile Tuesday which adds itself to your apple subscriptions which i canceled within a week of starting it last year. And i find a charge on my account yesterday fro 99$. As a disabled gentleman who already has an insurance for my working dog. I can not afford this as i am on a limited income and they claim i had to cancel on the app. So their scam is if you cancel on apple subscriptions, which is all you need to do, and somehow don’t know that despite deleting the app, you have to find a way to cancel within the app, they will charge you anyway

This is my first experience. As I have questions now since my first claim was not properly handled. I need to educate myself

I don’t even want to put one star but have to in order to write about my experience. I have never used this service and will ensure to tell everyone I know doesn’t either. They hide behind emails and what must be bots in order to avoid problems with their lack of customer service. This started as a free opportunity with T mobile which turned into a charge of 99.00 the following year they said they sent an email I never got it and reached out the day the charge was made on my account…then had to have three email that were useless. Pawp should be thawt cause they take money for nothing...Even in there reply here they have no resolution in mind just an opportunity to take take take congrats PAWPS you are officially a scam in my book

Pumpkin is a scam! They would not pay for an ear infection b/c they said it was a preexisting condition! Don't waste your time or money with this group! Look somewhere else for honest service.