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Top Insurance Companies
Ranked by Complaint Relativity
DOCTORS CO 0.00
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APOLLO GLOBAL MGMT 26.19
SENTRY 32.66
BCBS OF MI 40.72
Mercury - Mercury or Progressive condo insurance in California? How does one even know which company's reliable with so many varying personal accounts?
I currently have condo insurance with Mercury, but their dwelling coverage isn't high enough, so I asked my Mercury agent how much it would cost to buy more dwelling coverage. He didn't respond for almost 3 weeks, which was concerning and surprising because when he were wooing me, he responded within hours. I shopped around and got a slightly lower quote from Progressive. The low cost is nice, but I'd rather go with the company that'll actually pull through in case something happens.
I read a bunch of reddit posts about both Progressive and Mercury, but the experiences all seem so varied and I have no idea who's the most reliable. Sadly, they both seem kind of shitty, but we're strapped for options in California and I can't find anyone else who will take me. I've looked on various insurance ranking websites, but so many sources contradict each other. (For example, Mercury won best insurer in 2021 with JD Power but they have a low star ranking for customer satisfaction with NerdWallet.)
With so much contradictory and anecdotal information, how does one even choose a home insurance company? It doesn't seem like there's a general consensus on reddit either about one company over the other.
State Farm - State Farm Nightmare
I was rear ended in January and filed a claim with state farm
The girl who hit me was in her fathers car which had state farm, liability coverage she has dairyland with full coverage.
I am a State Farm customer (not after this) and was assured that this matter would be settled quickly. I was told by my first adjuster that my car was a total loss, since my car was newer that it would exceed her father’s liability coverage and they would open a claim with dairyland on my behalf to get the rest. They complete the estimate, do not contact me on what their assessments were and also changed my adjuster without contacting me whatsoever with my new adjusters contact information. I had to find this out on my own by calling after hearing nothing for two weeks after the estimate was complete. They said “maybe” my settlement would be 8k flat for reasons they seem to not be able to answer, they haven’t even offered me a settlement by this point. They said they valued my car at 11k. Which honestly would be a joke if it is 8k. I talked to my adjuster on Thursday and she is reading my information on my policy and for whatever reason State Farm has put that I have dairyland as my insurance on my claim.
I feel at this point my claim has been handled with complete negligence and I am at a loss on what to do, I genuinely would like to move on with my life as this has caused me a lot of emotional and psychological distress.
What are questions I could ask to understand this process more, or get traction with? Why would they open a claim on my behalf just to tell me to “do it myself” later on?
I have never been in a wreck like this before so this is just another learning experience, but I do not feel as if my claim is being handled properly or correctly. Any advice would be appreciated, also please don’t be rude as I am already going through enough with this debacle.
Blue Cross Blue Shield of Illinois - Insurance "discounts applied" but hospital still billing me for the total amount?
I was charged $2500 for an ultrasound required for my high risk pregnancy.
My insurance provider (BCBS of IL) states that that my portion owed is $0, due to "**Discounts Applied -** Your BCBSIL plan has negotiated cost savings for you with your provider. You may still need to pay part of the bill. Check Details of Services for details of what you may owe."
Under details of services, everything states I am responsible for $0.
There is no copy of the EOB for this charge - every time I look it says it is "not available at this time."
In the meantime I have received a bill from the in-network hospital, stating I am responsible for the full $2500 because my insurance did not cover it.
I actually have 3 similar bills just like this, but only including one for simplicity of questions asked.
I plan to call my BCBSIL tomorrow, but what are some questions I should ask here? Should I be verifying my cost owed is $0 and then having them contact the hospital directly to refute the bill? Or do I need to contact the hospital directly? Or is there a chance I am actually responsible here? I haven't seen this "discounts applied" verbiage before, so I am a little confused.
American Family Insurance - Homeowner's insurance options for rebuilding back much smaller in case of a total loss
First time posting on this sub, and this topic is difficult to search, so sorry in advance if it is redundant. Tried posting a similar thing on greenbuildingadvisor, but they're not much focused on insurance, though did get some good feedback. I just got the latest in a series of substantial increases in our homeowner's insurance premium from AmFam, this time a 42% raise. No claims, ever, and we don't live in a state with hurricanes/fires.
This is not me whinging about yearly increases (though it's certainly not my favorite email this week). Our case is somewhat different in that if we were to have a total loss, we would build back much smaller than the current size of our home. So what we would actually need is around 50% less than calculated by AmFam. But AmFam won't give us a quote that represents that goal, they will just go based on their algorithmic calculation of building back as is, 100%.
I know we need to maintain at least as much coverage as our outstanding mortgage balance, which right now is about 40% of AmFam's calculated 100% replacement value. So that is our floor, but we would probably be looking at 50% as the level we would want.
It has been a challenge to find insurers willing to create policies that insure for less than their calculated as-is replacement cost. One option I found was American Modern, but I got distracted after talking to their agent 6 months ago, and I have read some terrible reviews for them. The recent AmFam increase caused me to be undistracted again.
So my question: Does anyone have recommendations for processes or companies that will help achieve my goal of getting a policy with a 50% replacement cost?
As an aside: if efficiency and sufficiency are sometimes goals with building (obviously not for everyone), it seems like it should be more straight forward to build back smaller in the case of a total loss, but the insurance part of that equation is really geared toward as big or bigger.
the at-fault driver's insurance - How to File a Small Claims Case for Mini-Tort in Michigan?
I was involved in a car accident in Michigan, and the at-fault driver’s insurance denied my mini-tort claim because they don’t have mini tort coverage. I still have out-of-pocket repair costs ($1,000), and I want to file a small court claims case against the at-fault driver.
I have the **police report**, repair estimates, and insurance denial letter as evidence.
**My questions** ❓
1. **How do I file a small court claims lawsuit in Michigan?.**
2. **What court do I file in—where the accident happened or where the driver lives?.**
3. **How do I serve the at-fault driver properly?.**
4. **What happens if they ignore the lawsuit or refuse to pay after a judgment?.**
5. **Has anyone successfully won a mini-tort case in small claims court?.**
Any advice or experience would be really helpful! Thank you!
Trupanion - 7-year old dog, NYC - stay on Trupanion or switch to AKC with hereditary plus?
My dog has been with Trupanion for 5 years. She was healthy as a horse when we switched her, so I thought we were in the clear for no pre-existing conditions. Obviously, naive. Anyways, they are rejecting all tooth extraction claims because a vet wrote "mild tartar" one time in her records 5 years ago. The vet never said anything to us about her teeth until this year, when they told us she needed extractions due to bone loss in her jaw. The vet says it should be covered, but they rejected the claim and I am not holding out hope for the appeal.
I am considering switching her to AKC. They won't cover her teeth either - but I can get a high-deductible plan with hereditary plus coverage for $70 per month. It would cover pre-existing conditions after 365 days, according to the person I spoke with. So I could save over $30 per month, that could go towards her inevitable future extractions.
My thinking is that I now understand that the insurance companies can turn anything into a pre-existing condition post-hoc. I don't trust Trupanion to not do that again. At least with AKC, they cover pre-existing conditions so if she ever got cancer on her ear, for example, it wouldn't be excluded just because she had an ear infection in 2020. Is this thinking sound? Has anyone switched to AKC and could give some advice?
https://preview.redd.it/8r3nxzh7yqke1.jpg?width=4080&format=pjpg&auto=webp&s=5bdb9dc183f9cb9d286aec2404203e53dbdbe5cc
workers comp insurance - Workers comp audit after business sold
Hi all, I sold my business last year because it was not a profitable venture. The llc is closed and any remaining money was used to pay off equipment debts. The insurance company says I owe $10k in workers comp insurance for the previous year which they now have sent to a collections company.
The business is closed and the llc is dissolved. Can they come after me personally for something like this?
Healthy Paws - Further Update on Healthy Paws Premium Increases (Info from Dept of Insurance)
Here it is, the Healthy Paws rate filing so you do not need to struggle to find it.
HP requested a 44.8% increase... and got it approved. (Remember, the last several years already had similar increases).
Still doesn't answer how I got a 180% increase, so sit tight...
Taking my case aside, let it sink in:
They asked for, and got, a 44.8% increase.
Vet costs, even in CA, went up that much in a year huh?
So remember when they spit out the canned response online of:
*In accordance with the terms of the Policy and the associated rating rules, monthly premiums may change for all policyholders. Premiums are determined based on the rates and rating rules filed with and approved by (where required) each states insurance regulator. Premiums reflect the cost of treatment advances in veterinary medicine, characteristics of the individual pet, and other factors, in addition to the overall claims experience for the program within the region where the pet resides. Please note that premiums are not based on a given pets individual claim history; rather, premiums are based on the collective experience of all pets insured. We do our best to be transparent regarding annual premium increases by including this information on the "Frequently Asked Questions" page of our website. The Healthy Paws Team*
remember:
1) THEY.ASKED.FOR.THESE.INCREASES. They then use this corporate jargon to say it went up in accordance with the rate filing (WHICH.THEY.ASKED.FOR).
2) The "transparency" is not transparent. Look how much digging one had to do to find the above screenshot, when all their FAQs again say:
Will my premiums increase?
In accordance with the terms of the Pet Health Insurance Policy and the associated rating rules, monthly premiums may change for all policyholders. Premiums are determined based on the rates and rating rules filed with and approved by (as applicable), each state's insurance regulator, which reflect the cost of treatment advances in veterinary medicine, individual pet's breed, gender, age, and other factors, in addition to the overall claims experience for the program within the region where the pet resides. Premium increases are not based on your individual claim submissions.
USAA - At fault party was sent to collections.. what should I do?
Location: Maryland (currently living in Georgia now)
So I got into a car wreck back in December. My car received 7 grand in damages but managed to make it out. I ended up going to the hospital because of the wreck and the at fault driver hit another vehicle as well totaling both of their cars.
Now some months later my insurance company, who is handle my legal matters (it’s USAA if it matters), has informed me that the at fault party has been sent to collections. And I was told if they don’t respond their license will be indefinitely suspended. But nothing else really? I have lost a lot from this accident keeping me out of work and a vehicle for quite a while. And the value of my perfect condition vehicle has made it work about a couple of grand when its initial selling value was over 12 grand.
I am a safe driver and I feel like I’m being punished for an irresponsible driver and my insurance isn’t really doing much to remedy the situation cause at this point it really has been money out of my pocket.
Also the at fault driver was uninsured as well. I don’t know what to do and it’s been making me really kind of sad about it.
Pet’s Best - Pet’s Best
I’m not having a good experience with Pet’s Best. Started my policy in November for a 3yr old rescue. It has been about 4 weeks since I submitted my last claim. Emails came saying they’ve reached out to (wrong vet) for medical records. I call my vet and they get emailed to PB within minutes. Today I get another email asking for my help. I forward the same email from my vet to them. Then sign in to see they have all the medical records and have labeled them “valid”. It’s almost like they’re holding off until I get charged for another month.
Meanwhile, they reimbursed for hookworm medication within a week of submitting the claim. That was my latest claim.
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