They advertise they never raise rates due to age. I got insurance when my dog was a puppy and in the two years ive had her the rates raised annually from $40 to $50 and now $60. It sure seems like they raise rates based on age, unless you are telling me that vet care has increaed by 50 percent in my city in the last two years. Even in the very email they sent about the rate increase, they said "Trupanion is unique in that we never increase your monthly cost because you’ve submitted an invoice or because your pet ages. "

So I just got a 37% increase this year and this is now a 77% over two years. Based on the cost increases in my area for Vet care. This is what they said: We recently reviewed the data for similar pets in your area, and we found that the average cost and use of veterinary care has increased. To ensure that Geena always has access to the best veterinary care possible, we’ll be changing Geena's monthly cost from $302.79 to $413.04 starting on August 17, 2025. Trupanion is unique in that we never increase your monthly cost because you’ve submitted an invoice or because your pet ages. When I called them they said there are many factors that go into this cost one of them is the increased cost of vet care for an older dog. So they do not increase for cost because your dog is older but they do increase your cost because and older dog vet cost are higher. Don't you love insurance companies!!!!!!!!!!!!!!

Got this chat request today from Healthy Paws. I don’t have a policy with them, I just comment when I see the insane premium hikes they’ve been doling out lately. Healthy Paws, folks are starting to ask questions about your rate sheets and what you publicly disclosed and what you actually charge consumers. I’m not an actuary, so I’m no expert, but it’s wild to me that any state would sign off on a 200% 500% or even 1000% increase. Maybe they did. But it is feeling a bit shady. You should publicly disclose your algorithm and show us! There are lots of people here who would love to see this information provided transparently. We all expect annual increases. It’s the name of the game. But we don’t expect to pay faithfully for years and towards the end of our pet’s life, have our premium jacked up so high as to be an insult. So unless you have some kind of reasoning for that…or a promise to fix it, it’s impossible to recommend you anymore on this sub by most people with brain and a conscience.

What are y’all thinking of doing- keep Healthy Paws for now if your premium hasn’t yet increased or cancel it now before you continue to give them money each month and they have a chance to ridiculously raise your premium in a year or two? I’ve had them as an insurer for two years. My golden retriever just turned 7. I know, these pet insurance companies get you bc it’s so hard to get new insurance for older dogs. I’m hesitant to continue giving a company my money if they treat their clients this way. The amount of premiums I’ve seen posted here in recent months is alarming.

I filed three claims with Odie over a month ago. Thankfully, they were all approved. I requested direct deposit for reimbursement. This was on Monday. Today is Friday and I haven't received anything. ManyPets used to pay with 24-48 hours after approval. Anyone have any experience with Odie? How long does it take them to reimburse?

I’m a new cat dad — I adopted a pair of cats two weeks ago, completely unaware that they had any medical issues. One of the cats turned out to have a fungal ear infection, a respiratory infection, and digestive issues that included diarrhea. I took them to the vet right away to get checked out. Things started to improve, but I still brought him back to the vet because of the persistent diarrhea. We made some dietary changes, and it’s getting much better, but I decided to submit a claim anyway. Unbeknownst to me, Trupanion has a 30-day waiting period. I signed up through my State Farm agent and didn’t really read the paperwork since it was highly recommended to me. Now, Trupanion is claiming that the cat has a pre-existing condition of gastroenteritis and that they will not cover anything related to it moving forward. I called them, frustrated, because — from what I understand — gastroenteritis is a very broad term, kind of like saying someone has an “upset stomach.” You can have an upset stomach from cancer, or from bad sushi, and those are two completely different issues. I talked to a Trupanion rep for about 20 minutes trying to understand the situation, but they basically told me my only option is to appeal and try to get the diagnosis changed. That’s really it. They did mention that if, in the future, a vet determines the cause of the gastroenteritis is due to a separate or unrelated condition, it might be covered — but at this point, it seems like the burden is entirely on me to prove that. So now I’m left wondering: what’s the point of having pet insurance? I understand it’s helpful for big things, but if he ever starts vomiting blood or needs hospitalization, and they trace it back to a condition labeled as “gastritis,” will they even cover it? The rep said maybe, but I’m honestly not convinced.

Hey everyone, We recently adopted a puppy from a rescue center, and he’s been such a sweet little guy. On the same day we brought him home, we also signed up for pet insurance with Pets Best Insurance because I read a lot of good reviews. Unfortunately, just about five days later, he got really sick and was diagnosed with puppy strangles. He’s been on corticosteroids for the past three weeks now, and we’ve had multiple vet visits—for treatment, vaccinations, and other related care. So far, I’ve paid around $1,000 out of pocket. I submitted a claim to the insurance company, but they rejected it, saying it falls within the waiting period. I get that there’s a waiting period, but we had no idea he was going to get sick when we signed up for the policy. Has anyone else dealt with something like this? Is there any way to appeal or get around the waiting period issue? Also, if I switch to another insurance provider now, will this count as a pre-existing condition, and will they refuse to cover anything related to this illness? Appreciate any advice or shared experiences—just trying to navigate this unexpected situation the best I can. Thanks!

Hey My dog and I are moving to NYC this fall. She's a 3 year old spayed beagle. I did some research and lemonade was suppose to be the cheapest option but they are quoting me 107 dollars per month for a 80% deductible! What is happening? Any other options for pet insurance? I was hoping to be under 25 dollars per month for my pet so that I can put another 15 towards renters insurance. I am a student for the next year and a half so I wanted to be careful with money just for the next year and a half. Any help will be appreciated ! Edit 1: you guys have been so helpful with such amazing suggestions! Moving internationally all these suggestions will help me make the safest decision for my girl! So thank you so very much !!

Are there any insurances that cover dental only? I’m currently with Healthy Paws, & while they are getting more expensive for now it works for us because of the unlimited payout if we need it. But last year he had a cleaning and extractions that ended up being over $2000 when all was said and done, and if he needs more this year I’m hoping to have some coverage. TIA!