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Recent Reviews
Embrace - Embrace almost doubling premium
My monthly premium with Embrace was $54 a month and I just got a notice it will be $93 a month. This is an obscene increase. My pet is an almost 8 year old male cat I have had since he was 2. He has been in great health with no issues. I’ve had embrace since I got him.
Should I get new pet insurance? I’ve seen really mixed reviews about embrace being a scam. There is absolutely no justification for this premium increase in my opinion, but I’d like it get other thoughts.
Fetch - Fetch (formerly Petplan) Canada first claim
I originally signed up for Petplan Canada because we had it for my cat in the UK and they were pretty good.
Signed my cat up here in Canada when she was about 7 years old. A few years ago they got bought by Fetch who definitely seemed a bit dodgy based on the sudden price increase and trying to sell preventative care packages that are a total scam.
Made my first claim this summer (she's now ~12?) when my cat suddenly got very sick from a hairball. She had a lot of tests including X-ray blood test, and ultrasound at the emergency vet. My Fetch policy at the time was about $133/month ($1500/year) with 90% coverage, max deductible ($650). They reimbursed $2500 of the $3500 without any resistance for which I was pleasantly surprised. I just got the email for the policy renewal and it has gone up from $1500/year to $2500/year. Some of that would be from my cat being one year older.
Pets Best - Pets Best Massive Premium Hike
I've had this insurance for my great dane as soon as I adopted him at 1 yr 4 months. And it has suddenly quadrupled. I paid around $1k a year, unlimited, 80% reimbursement, and it was worth it due to random illnesses and injuries. When he hit 7 they doubled it to $2k a year (this year). We just moved from IN to CO and I got hit with an additional bill since now the premium is over $4k a year. Like what the hell is this?
Nationwide - Nationwide cancelled my pet’s insurance with no notice. Help!
Hi reddit,
Today I found out that my pet insurance through Nationwide expired in October 2024. I received ZERO notice. No emails, no letters, no alerts. I only realized after trying to submit a claim for last night’s emergency vet visit for my dog Walter and saw the policy was not active. I haven’t needed to file a claim since July 2024, so I wasn’t logging into my account regularly, but I had no reason to think coverage wasn’t active. I’ve checked everything (inbox, spam, physical mail, account notices/documentation) and there was no warning at all about the “expiration”.
I’ve already contacted Nationwide and I’m waiting for a response but I’m an anxious person and looking for any advice or insight while I wait…
Some context:
-I’ve been a Nationwide customer since 2020 (originally for my hedgehog, RIP) and since 2022 for my dog. Any time there was a payment issue in the past I would receive multiple alerts and I would resolve it same day.
-There WAS a payment issue August 2024 which I fixed immediately and I confirmed AUTOMATIC payments were reinstated. I have documentation of that. I recognize I’m privileged to be in a position where I don’t have to closely monitor every transaction, so I wasn’t regularly checking my bank statements. I know that’s not everyone’s reality and I say that not as an excuse but to add context.
I’m really upset. I genuinely thought Walter was covered and now I’m dealing with a vet emergency completely out-of-pocket. I’m also panicking that he may no longer qualify for a new plan with his pre-existing conditions that developed while he was covered.
Has this happened to anyone else?
Were you able to appeal, get reinstated, or have a claim approved retroactively?
And for anyone with legal knowledge, do I have any rights if I was never notified that my policy had ended?
Thanks for reading if you got this far. I’d really appreciate any advice.
TL;DR Found out my Nationwide pet insurance expired months ago with zero notice. Had autopay confirmed active after a payment issue. Facing an emergency vet bill with no coverage. Looking for advice, experiences, or legal insight on whether I can get coverage reinstated or claim paid retroactively
HealthyPaws - HealthyPaws 432% Increase, From $268 to $1162 in WA State
If this is legal it sure ain't ethical. I'm not often stunned by capitalism and greed but JFC. This is shameful. I feel so f'ed.
ManyPets - Replacing ManyPets, which is not renewing insurance contracts in the US market?
I received an email recently that I would not be able to renew my 4-year-old cat's pet insurance through ManyPets due to the company no longer providing policies in the US market. They said I would be hearing from another company, Odie, about a new policy. I looked up Odie and it seems to have very low scores on Trustpilot. Has anyone else lost their ManyPets coverage? If so, who did you go with to replace it?
Embrace - My Embrace monthly fee increased by 88%
I've had Embrace pet insurance for the past 5 years, and this month when my policy renewed it increased by 88.5%. I reached out to them to get an explanation, and was basically told its because of the rising cost in vet fees, and "updated data" about my dogs breed, age, health trends, etc. I have filed a handful of claims for her over the years, but she has no major health concerns or chronic conditions. Every year in the past my monthly rate has gone up, but it has always been within reason. Has anyone else experienced something like this with Embrace or another company? I am going to switch providers since they are now no longer affordable, so would appreciate any suggestions for other companies.
Location: Southern California
Dog info: 5 yr old female lab/heeler mix 50lbs
Healthy Paws - Healthy Paws
Healthy Paws just raised our pet insurance to an extra $100 a month out of no where! Has anyone else gotten a huge rate hike like this from them? This is Absolutely ridiculous.
Lemonade - Having issues with Lemonade pet Insurance
I’ve been using it for my dog for a few months now and I’m starting to feel uncertain about whether it’s the best option. The claims process has been much slower than expected, with a lot of in review updates and I haven’t received any reimbursements yet. It’s making me a little nervous especially since my vet bills are starting to stack up.
I’m just looking to see if others have had similar experiences and whether you think I should stick it out or switch to another insurer.
MetLife - Thinking of getting MetLife pet insurance for my dog
I’m thinking about getting MetLife pet insurance for my dog and wanna know if it’s actually worth it. I’ve seen they cover stuff like vaccines, dental cleanings, flea/tick meds and give about 80% back after a $250 deductible. The price seems okay too.
But I’ve also heard some people had their claims denied for weird reasons (like needing medical records from before they adopted their dog which makes no sense). So I’m kinda torn.
Would really appreciate honest opinions. Thanks.
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