My Lhasa Apso Molly is 9 years old and in that time we have never made one claim on our insurance. I have just received my renewal for next year and my premium has risen by £21 per month pushing my payment to over £100 per month. I rang to query this and the lady I spoke to was not able to explain why there was such a large increase and seemed happy for me to cancel the policy. Over the 9 years I have paid out thousands in premiums and never claimed back one penny. Very unhappy with the outcome.

The representative I spoke with (Chaselyn) was knowledgeable, pleasant, professional, and very helpful. She let me get through all my questions and provided clear and concise answers. She helped guide me through selecting the best options for our pet and gave me the information I needed to know what would not suit our needs. She also made sure to repeat critical details, FAQs, and some common things she has experienced with customers to ensure I was fully informed. I was a bit overwhelmed researching different pet insurance options on my own but when I spoke to the rep at AKC, I was confident they were the right choice.

Excellent prompt service. All were professional, courteous and knowledgeable- patient and thorough. Many questions answered. Very impressed.

Sorry we didn’t put money aside in an account. Daisy May hasn’t had much wrong with her over the past years, and now its so expensive the insurance and what we have to pay up front 20% on top. I think it’s ridiculous . We are pensioners now and its not good for the future every year it goes up a lot even though we haven't claimed. Disgracefulr. Not happy

Save your money! This company does everything in it's power to avoid. Loop hole after loop hole. I've waited nearly 2 months for a dental reimbursement,for 4 extractions, they offered just under $5. I have a $100 deductible. This company is a joke. Don't waste your money, you'll be paying them, as well as your vet bills.

I’ve made one reimbursed claim in the 5ish years that I’ve had Healthy Paws. They gave me the absolute hardest time saying they never received any records for my dog from her vet, but they had been sent multiple times from the vet with fax receipts. It finally got resolved after many months and headaches. Fast forward to my second claim most recently, they tried to claim my dog needed a whole new enrollment evaluation (won’t provide a reason why) and did not have her vet records yet again. They won’t process the claim. My dog is 5 years older than she was when she first started on the insurance and they can now claim that she has changed in health. And their premium keeps increasing - so I’m paying $15 more a month and they’re losing my dog’s records. Feels like they’ll do anything to take your money but never reimburse you for claims within your policy. Definitely do not recommend.

Previous had some good experience with PetPlan. However, we have now cancelled both policies. Our vet had written in our dogs notes "Settled ok but attacked owner last week, no children in house so [is] wishing to persevere, discussed sending back to breeder and also discussed behavioural training

My premium increased 89%, from $66.to $124. per month for my 4 cats. Just can't afford that kind of money

Figo has an easy to use app interface and as a Costco member, their premiums are significantly more affordable than other pet insurance, even through my employer.

I signed up for paw protect pet insurance for my dog in September 15, 2023. I heard nothing but great reviews about them. This company sucks. Every time I filed a claim it was away denied. There were 7 claims the only one was approved was the wellness. My dog had dental done it was denied, he hurt his foot denied, then his back leg denied and so on. Did not cover any medicine or office visit. You can’t even get anyone on the phone. Except for today when I called to cancel my policy. Customer service representative Joe Delaney was the only one that did what I asked. He canceled my policy, no question asked. He was friendly, courteous and he understood my frustration.. I don’t like the fact that if I’m paying for this and everything in their mind is preexisting condition. 👎🏻👎🏻👎🏻